Politique de Confidentialité

This Privacy Policy describes how Le Salon Élégant collects, uses, and protects your personal information when you use our online platform or services. We are committed to protecting your privacy and handling your personal data in a transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Data We Collect

We may collect various types of personal data from you when you interact with our site or services. This includes information you provide directly to us, such as:

• Contact details: Name, postal address.
• Information related to services: Details about the services you request or receive.
• Any other information you choose to provide through forms, communication, or interactions on our site.

We may also automatically collect certain information when you visit our site, including:

• Usage data: Information about how you use our site, such as pages visited, duration of visit, and clickstream data.
• Technical data: IP address, browser type and version, operating system, and device information.

How We Collect Data

We collect data when you:

• Interact with our site or services.
• Provide information directly through our online platform.
• Communicate with us.

How We Use Your Data

We use your personal data for various purposes, including:

• Providing and managing the services you request, such as appointments or information about salon services.
• Communicating with you about your appointments, services, or inquiries.
• Improving our services and our online platform.
• Operating, maintaining, and improving the functionality of our site.
• Sending you information about our services, promotions, or news, where you have consented to receive such communications or we have a legitimate interest.
• Complying with legal obligations and protecting our legal rights.

Legal Basis for Processing

We process your personal data based on several legal grounds:

• Your consent: When you provide your data for a specific purpose, such as subscribing to a newsletter. You have the right to withdraw your consent at any time.
• Performance of a contract: When processing is necessary for providing the services you have requested, such as managing appointments.
• Legal obligation: When processing is necessary to comply with a legal requirement.
• Legitimate interests: When processing is necessary for our legitimate business interests, provided these do not override your fundamental rights and freedoms. This may include improving our services, preventing fraud, or direct marketing where permitted.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Sharing Your Data

We may share your personal data with trusted third parties who perform services on our behalf, such as hosting providers, IT service providers, or marketing platforms. These third parties are contractually obligated to protect your data and process it only according to our instructions and applicable law.

We may also disclose your personal data if required to do so by law or in response to valid requests by public authorities.

We do not sell or rent your personal data to third parties for their marketing purposes without your explicit consent.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

Your Rights

Under applicable data protection laws, you have rights regarding your personal data, including the right to:

• Access your personal data.
• Request rectification of inaccurate data.
• Request erasure of your data.
• Object to the processing of your data.
• Request restriction of processing.
• Request data portability.
• Withdraw your consent at any time (where processing is based on consent).
• Lodge a complaint with a supervisory authority (e.g., the CNIL in France).

To exercise these rights, please contact us using the address provided below.

Cookies and Similar Technologies

Our site may use cookies and similar technologies to enhance your experience, analyze site usage, and for marketing purposes. You can manage your cookie preferences through your browser settings.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us by postal mail at:

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page.